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Keyholding Matters

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Writer's pictureSteve Barton

..But We Won't Do That..!


Let’s be honest. Most Keyholder’s offer similar services. So, what sets us apart? Maybe it’s not what we do, but rather what we won’t do.




We pride ourselves on our flexibility and customer service, but there are still some things we simply won't do:


  • We won’t arrive at your property in vehicles with our company name stamped all over it, or place ‘Managed By’ stickers in your window or on your post-box, advertising to the whole world that your property is unoccupied. We don’t think that is sensible. We’re there to check on your property – not to promote our business.


  • We won’t inspect your property at the exact same day and time every month. Thieves will watch properties and select ones with the most predictable patterns of when people come and go. We’re not going to make it that easy for them.


  • We won’t charge you for unscheduled checks on your property following storms or other extreme weather, no matter what plan you are on.


  • We won’t leave you wondering if your property has been checked or not. All our inspections are conducted using our in-house developed inspection app which instantly emails you a digital report. Further, all HomeMaid clients have exclusive access to our Client App, which gives you up-to-minute information about your property inspections, plus allows you to notify us of arrivals, check meter readings and book additional services.


  • We won’t leave you in the dark. If your light bulbs blow, we will replace them as part of your regular inspection.


  • We won’t put you or your guests at risk. We test your smoke alarms and replace batteries if necessary.


  • We won’t just hand out your keys to anyone that asks for them. We only release your keys to a third-party upon your specific instructions, and only then after they have agreed to our Terms & Conditions and signed the keys out using the touch pad on our Keyholding app.


  • We won’t sell you a house or build you an extension. We’re not Estate Agents or builders, who “also do Keyholding”. We’re professional Keyholders. It’s at the heart of what we do.


Want to know more? Find out what makes us different, by downloading our information brochure. Or just give us a call or send us a message. We’re very friendly!

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