Hosting Management
from HomeMaid Property Management
Full Service Hosting Management for Owners.
The complete service
We make owning a short-term holiday let hassle free while maximising your income. With us acting as your local hosts, hosting is a breeze because we take care of it all.
Listing Management
Optimised for maximum returns
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Quality Photographs
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Listing Creation
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Price Optimisation
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Guest Vetting
Guest Management
Ensuring a 5-star guest stay
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Guest Check-in
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Digital Welcome Guide
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Guest Communication
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24x7 Reservation Support
Property Management
Taking care of your property
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Cleaning & Housekeeping
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Property Maintenance
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Property Insurance
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Property Inspections
Hosting Versus Traditional Booking Only Agent
A holiday or booking agent will just do exactly that, and only that - book guests to stay at your property. That's it. Job done. Then they'll pass the details onto a cleaner to prepare the property just before the guests arrive, and expect your Keyholder to take care of any issues that might arrive during their stay - at further cost to you.
These days discerning, savvy travelers demand far more than what booking only agents provide. Guests expect meaningful, helpful interaction with local hosts throughout their stay - where's the best place to eat tapas? Where can I park in Cartagena? Best water park for young kids? Any boat trips?
And if there's a problem they just need it sorting as efficiently as possible. They don't want to be passed between booking agent, Keyholder, cleaner and property owner, with no one taking ownership. Well why would anyone?
With Host Management we work as your local, on-the-ground hosting partner. We host your property on your behalf, as if it was ours and take care of every detail.
Our unique end-to-end management approach ensures there’s no buck passing or confusion over roles and responsibilities between the booking agent, Keyholder, cleaner and owner. The buck starts and stops with us.
And unlike booking only agents, our service doesn’t end once your guests have booked their stay. We’ve been warmly welcoming guests to the Murcia region since 2018. We have extensive local knowledge which we are passionate about sharing to ensure your guests get the most out of their stay.
It’s a simple concept – we do everything we can to maximise the guest experience, which results in better reviews for you, which equates to more bookings and greater revenue for us both.
Services & Pricing
We manage your property on Airbnb, so you don't have to. We list it, find the guests, look after them, and even clean up after them. And when the property is vacated, we'll inspect it to ensure it's been left in a tidy state and properly secured.
Providing you with a full range of services will help achieve the maximum return on your property via short-term letting, without any of the hard work.
Transparent, easy to understand pricing.
Our price is just 20% + IVA of your rental income.
That's it. No additional cleaning fees. Insurance included.
See how much more money you can make with our hosting model versus traditional booking only agents.
Our Airbnb Management Package
What’s included in the 20% fee?
Listing & Booking
We’ll get your villa or apartment in a position where it can be fully booked month to month. We can assist with preparing your property, manage your bookings, guest vetting and any booking queries and admin.
Property Management
We always go one step further; we’ll be on top of any damage, wear and tear or any repairs.
We can work with independent and local contractors, who can step in when required.
*Work charged separately upon your authorisation.
20%
+ IVA
Professional Cleaning
We've been cleaning and preparing holiday properties to a high standard for years. Our professional in-house and legal cleaning team, experienced with holiday let turnarounds, will deliver a hotel experience for your guests.
Guest Management
We take care of all guest communication, queries and requests, both during the booking process and during their stay. We handle check-in and inspect the property after check out. We provide free guest information guides (a requirement of your Spanish tourist Licence).
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How does it work?We list your property on the Blue Light Holidays Rentals Website. We create your listing from your existing Booking.com or other travel channel listing for you. We set the rate the same as your Booking.com (or other) rate with a 10% discount for the Blue Light Community which is applied at the time of booking. We then promote your property via our website and various social media channels. Aditionally, all properties listed on Blue Light Holiday Rentals are made available to Blue Light Card holders - the largest online and high street discount service for the NHS, Emergency Services and Armed Forces with over 2 million registered members across the UK We take care of the booking, the discount and online payment process, so you don’t need to worry about any of that.
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How much will this all cost me?We make no charge for listing your property. Most likely you’re already listing your property on Booking.com, AirBnB or similar platforms. Commission fees vary, but typically are around 15-20% of your reservation rate. By listing on Blue Light Holiday Rentals, you'll save on this commission fee, so we ask you to pass a minimum 10% of this saving on to the Blue Light Community. Not only do you get a nice warm feeling inside for doing something good, but you also get access to increased rental sales channels which could greatly improve your occupancy rate and increase yout income overall. We take care of the booking process, invoicing guests and accepting card payments online. We charge a flat rate service fee of 5% on each completed booking to cover these costs.
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What about damage deposits and cleaning fees?We can include any legitimate additional fees such as refundable security deposits and cleaning charges on your property listing so that the guests are aware of them. It is up to the property owner/appointed person to collect these fees. Additional fees are not subject to the discount.
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Do I need a Keyholder?A Keyholder, or other responsible person, is required to handle check-in, guest changeovers and to deal with any issues or queries during the guest’s stay.
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Why do I need to already have my property listed on Booking.com (or similar)?Blue Light Holiday Rentals offer genuine discounts on rates already published elsewhere.
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Can I increase my standard rate to cover the 10% discount?All discounts offered must be genuine on rates already published and offered elsewhere. It is strictly forbidden to artificially inflate your base rate just to cover the discount offered to the guests. Most booking channels charge 15%-20% commission, which you will save on with bookings made through Blue Light Holiday Rentals, so you are simply passing on some of this saving without affecting your bottom line.
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Hold on – if it’s such a great cause, why are you charging 5%?"It’s a valid point. Most agents will charge somewhere between 10 and 15%, on top of the channel (e.g. Booking.com) fees. We’ve scaled down this fee to its absolute minimum. It covers our operating costs which include maintaining our website and booking engine, and credit card transaction fees incurred by processing payments on your behalf.
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Can I offer more than 10% discount?Yes! And that would be just fantastic. Also, by increasing the discount offered, you’ll generate more inquiries and likely to increase your bookings.
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How do you prevent double bookings from bookings made on your website and those made elsewhere?We can sync our calendar via iCal with Booking.com, AirBnB and all major channels. We can also sync with your calendar if you list your property on your own website. You can also tell us of any dates you wish to manually block out when your property is not available.
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When do I receive payment for my bookings?We aim to process all payments within 48 hours of the guest arrival, after deducting your agreed discount and and the 5% service fee.
Service Summary
We manage everything from creating your property listing, passing over the keys and access at the start of the guest stay, cleaning/laundry/linen services, including coordinating maintenance cover, guest support and communication, to advertising the property.
+34 711 008 505
